Start free. Scale as you grow.
Every plan includes a trained support agent, multi-channel deployment, and human handoff. No setup fees, no hidden costs.
Includes:
Includes:
Includes:
Includes:
Includes:
All plans include a 30-day money-back guarantee. No credit card required for the Free plan.
- Website chat widget
- WhatsApp & Slack deployment
- Human handoff
- Conversation logs
- Custom agent name & tone
- GPT-4 & Claude Sonnet models
- Auto-retraining on website changes
- Multiple team members
- Priority support
- Remove Ribbo branding
- Highest message volume
- Dedicated onboarding
- Custom data retention
- Invoicing available
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Common questions
Message credits are how we measure each bot response. One GPT-4o-mini response = 1 credit. One GPT-4 or Claude response = 20 credits. Only bot responses are counted, not user messages.
GPT-4o-mini is fast and cost-effective — it handles the vast majority of support questions accurately. GPT-4 and Claude handle more nuanced, complex questions and are available on Growth plans and above.
Yes. Cancel from Settings → Billing at any time. You keep access until the end of your billing period with no penalties.
Yes. The Free plan lets you build and test a chatbot immediately after signing up, no credit card required.
This is the total amount of text your agent can be trained on. 1,000,000 characters is roughly 165,000 words or 320 document pages.
Your chatbot will automatically re-crawl your website and re-train on updated content at the interval you choose (daily, every 6 hours, or every hour depending on your plan).
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