Simple pricing

Start free. Scale as you grow.

Every plan includes a trained support agent, multi-channel deployment, and human handoff. No setup fees, no hidden costs.

Free

Everything you need to get started.

$0
USDper month
Get started free

Includes:

30 message credits
1 chatbot app
1,000,000 characters of data
5 MB file upload
Automated retraining (24h)
Team members
GPT-4 & Claude models
Remove branding

Small

All the extras for your growing team.

$20
USDper month
Start free trial

Includes:

2,000 message credits / mo
2 chatbot apps
2,000,000 characters of data
10 MB file upload
Automated retraining (24h)
1 team member
GPT-4 & Claude models
Remove branding
MOST POPULAR

Medium

Added flexibility at scale.

$50
USDper month
Start free trial

Includes:

5,000 message credits / mo
5 chatbot apps
4,000,000 characters of data
30 MB file upload
Automated retraining (6h)
3 team members
GPT-4 & Claude models
Remove branding

Large

For high-volume support needs.

$100
USDper month
Start free trial

Includes:

10,000 message credits / mo
15 chatbot apps
6,000,000 characters of data
70 MB file upload
Automated retraining (1h)
5 team members
GPT-4 & Claude models
Remove branding

Enterprise

Custom solutions for organizations.

$500
USDper month
Start free trial

Includes:

40,000 message credits / mo
50 chatbot apps
12,000,000 characters of data
100 MB file upload
Automated retraining (1h)
10 team members
GPT-4 & Claude models
Remove branding

All plans include a 30-day money-back guarantee. No credit card required for the Free plan.

Every plan includes
  • Website chat widget
  • WhatsApp & Slack deployment
  • Human handoff
  • Conversation logs
  • Custom agent name & tone
Growth and above
  • GPT-4 & Claude Sonnet models
  • Auto-retraining on website changes
  • Multiple team members
  • Priority support
Enterprise
  • Remove Ribbo branding
  • Highest message volume
  • Dedicated onboarding
  • Custom data retention
  • Invoicing available

Common questions

Message credits are how we measure each bot response. One GPT-4o-mini response = 1 credit. One GPT-4 or Claude response = 20 credits. Only bot responses are counted, not user messages.

GPT-4o-mini is fast and cost-effective — it handles the vast majority of support questions accurately. GPT-4 and Claude handle more nuanced, complex questions and are available on Growth plans and above.

Yes. Cancel from Settings → Billing at any time. You keep access until the end of your billing period with no penalties.

Yes. The Free plan lets you build and test a chatbot immediately after signing up, no credit card required.

This is the total amount of text your agent can be trained on. 1,000,000 characters is roughly 165,000 words or 320 document pages.

Your chatbot will automatically re-crawl your website and re-train on updated content at the interval you choose (daily, every 6 hours, or every hour depending on your plan).

Ready to get started?

No credit card required. Your first agent is live in minutes.

Start for free