Now supporting GPT-4o, Claude & Gemini

Your docs.
Your brand.
Your support agent.

Upload your content, pick an AI model, and deploy a support agent that answers customer questions 24/7, on your website, WhatsApp, or Slack.

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Everything you need to support customers with AI

Ribbo turns your existing docs, website, and FAQs into a trained support agent, no AI expertise required. Build once, deploy everywhere.

Document file (.PDF, .DOC)
Site URL + auto-crawl
Plain text
Q&A pairs

Train on your exact content

Upload PDFs, paste your website URL, add plain text or Q&A pairs. Ribbo learns from your real documentation, not generic knowledge.

1
Upload content
2
Pick your AI model
3
Customize widget
4
Embed & go live
Agent is live ✓

Live in minutes, not weeks

No developers, no complex setup. Connect your content, customize the widget, and embed a single line of code. Done.

Active channels
Website chat
WhatsApp
Slack

Works where your customers are

Deploy your agent to your website, WhatsApp, and Slack. One agent, every channel, with a consistent experience across all of them.

From your docs to alive support agent

01.Upload
Add your content
Upload PDFs, paste a website URL for auto-crawling, add plain text, or write Q&A pairs. Ribbo builds a knowledge base from everything you give it.
02.No-code setup
Deploy your agent
03.Always on
Agent answers 24/7
04.Smart handoff
Route to humans when needed
05.Improve over time
Review analytics & improve
Training in progress…
help-center.pdf✓ Trained
yoursite.com/help✓ Trained
Plain text content✓ Trained
FAQ answers (38)↻ Syncing
82% complete

Discover the Ribbo platform

31/10000 credits
R

Agents

Agents created based on Data Sources you previously uploaded

CHAT···
Customer Service
CHAT···
Sales & Onboarding
EMAIL···
Billing Support
New agent

Built for customer support, not generic chat

Every feature in Ribbo is designed around one goal: resolving customer questions accurately, at scale, without adding headcount.

GPT-4o
Fast · Cost-effective
Claude Sonnet
Nuanced reasoning
Gemini Pro
Multimodal
Llama 3
Open source

Choose your AI model

Pick from GPT-4o, Claude Sonnet, Gemini, and more in the AI model settings. Switch anytime to find the best fit for your support style and budget.

Escalation rules
If: Customer requests human→ Support inbox
If: Sentiment: frustrated→ Priority queue
If: Topic: billing dispute→ Billing team

Human handoff when it matters

Set plain-language rules for when the agent should escalate. Customers can also request a human at any time. The full conversation context comes with them.

Top query topics
Billing
84%
Shipping
67%
Returns
45%

Understand what customers ask

Track resolution rates, spot unanswered questions, and see which topics come up most. Use the data to improve your knowledge base and close gaps.

Live conversations
A
How do I cancel my subscription?Resolved
A
Can I upgrade my plan?Online
A
What are your pricing tiers?Waiting

Monitor every conversation

Read through live and past conversations in the Conversations inbox. See exactly what your agent said, flag issues, and retrain from real examples.

Customer context
NameAmara Osei
PlanStarter · 3 agents
StatusActive
SinceJan 2025
Generating personalized reply…

Support that scales with you, without scaling your team

Knows your customer by name
When a logged-in user starts a chat, your agent has their account context, so answers are specific, not generic.
Sounds like your brand, not a robot
Seamless human handoff
Full visibility into every conversation

What people say

From real Ribbo customers

"RibboAI has been instrumental in streamlining our customer support operations. The AI's ability to learn from our documentation and provide accurate responses has significantly reduced our support team's workload."

DP
Dhruv Patel
Solutions Architect at Kitsilano Technologies LTD

"The integration process was seamless, and the chatbot's performance has exceeded our expectations. It handles complex technical queries with impressive accuracy, allowing our team to focus on more strategic initiatives."

MM
Mary Maina
Senior Software Engineer at ReplicaDX

"Very cool. Love the mix & match of AI with a handoff feature. I think it's important to let real people handle certain cases."

GO
George Oakwood
Product Hunt · ★★★★★

"Everything that can be automated, should be automated. Embedding the chat into my website with my own data was remarkably quick."

VD
Vladyslav Developov
Product Hunt · ★★★★★

Enterprise-gradesecurity & privacy

Your content is encrypted at rest and in transit. It's private to your organisation, never shared, and never used to train AI models. GDPR compliant.

AES-256 Encrypted
GDPR Compliant
MS Startups
Ribbo is committed to safeguarding your data. Learn more →

Your data stays yours

Your data is only accessible to your AI agent and is never used to train models.

Data encryption

All data encrypted at rest and in transit using industry-standard algorithms.

Secure integrations

We use verified OAuth tokens to ensure users can access only their own data.

Your support agent is
one upload away

Add your docs, pick an AI model, and go live. No developers, no setup fees, just a support agent that works the moment it's trained.

Start building for free
No credit card required · Live in minutes