The Next Generation of AI Customer Support
RibboAI is the AI customer support chatbot platform where teams deliver exceptional automated customer service, faster.
Train your AI support agent on docs, website content, and chat history to create an AI customer support chatbot that handles 40-70% of inquiries automatically.
What is this?
ChatGPT trained on your business
RibboAI extends ChatGPT's capabilities with your company's knowledge base, documentation, and communication style to power your AI customer support.
Our AI customer support chatbot trains on your data and learns to handle automated customer service queries just like your best team members would.
This benefits your team by reducing support costs, while giving your customers instant, accurate answers.
Who is it for?
Growing businesses in Kenya, East Africa & globally
Perfect for businesses in Nairobi, Kenya, and across East Africa that need professional AI customer support around the clock, even when your team is offline.
From startups in Kenya to established companies across Africa, our AI support agent is like having an experienced team member available 24/7 to handle routine inquiries, so your human team can focus on complex issues that truly need their expertise.
Ideal for teams handling repetitive questions who want to scale without sacrificing service quality.
What can RibboAI help you with?
Experience our AI customer support chatbot in action
AI Customer Support Features for Automated Service
Powerful AI customer support features designed to automate customer support while maintaining a personal touch
Add Various Data Sources
We can train our AI models using any data you provide, such as website content, blog posts, documentation, historical customer support chat logs, and more. Simply upload your content and watch the AI learn your business.
Simple fine-tuning
You can view the complete chat history of your chatbot. If any of the answers are incorrect, you can easily edit them. And all the future questions with the same context will be answered correctly. It's learning made simple.
Embed on Your Website
Deploy RibboAI as a floating bubble or full-size widget on your website. Choose the style that fits your design, customize the colors to match your brand, and go live in minutes with just a simple code snippet.
Customization
Customize everything, from its design to its tone of speech, to align perfectly with your brand. Adjust colors, fonts, messaging style, and personality to create a chatbot that feels like a natural extension of your team.
Handoff from a Bot
When the situation calls for it, easily handoff the conversation from AI bot to a live operator, ensuring your customers always get the best support. Full conversation context is preserved for seamless transitions.
Multilingual Support
You can upload your documents in any language. As well as communicate with your chatbot using different languages. For example, you can upload English documents and communicate with your chatbot in Spanish. 95+ languages supported.
Trusted AI Customer Support Platform
See how our AI customer support chatbot helps innovative companies deliver exceptional automated customer service.
RibboAI has been instrumental in streamlining our customer support operations. The AI's ability to learn from our documentation and provide accurate responses has significantly reduced our support team's workload.
Dhruv Patel
Solutions Architect at Kitsilano Technologies LTD
The integration process was seamless, and the chatbot's performance has exceeded our expectations. It handles complex technical queries with impressive accuracy, allowing our team to focus on more strategic initiatives.
Mary Maina
Senior Software Engineer at ReplicaDX
AI Customer Support FAQs
If you are unable to locate the information you need, feel free to reach out to us via email with your inquiry.
Create a customized AI chatbot and integrate it into your website.
Simple to set up, no coding skills needed.